OFFER A MAP

As I was entering a favorite establishment of mine recently, I noticed a mother and her adult son standing just inside the doorway with a puzzled look on their face.

I sensed that this was their first time here.

And when I asked them if this was true, they said yes.

I introduced myself and told them that I would take care of them — that I would lead them to where they needed to be so they could have a great experience.

Our mini-tour only lasted a minute.

As our micro friendship concluded, I could tell they were relieved. Instead of confusion and fear on their face, they both warmly smiled and said, “thank you.”

To those who appear lost, offer a map with a friendly smile.